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	<title>Observer &#187; Zagat Me, Baby! </title>
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		<title>Observer &#187; Zagat Me, Baby! </title>
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		<title>Zagat Me, Baby!</title>

		<comments>http://observer.com/2009/07/zagat-me-baby/#comments</comments>
		<pubDate>Tue, 07 Jul 2009 22:18:12 -0400</pubDate>
					<link>http://observer.com/2009/07/zagat-me-baby/</link>
			<dc:creator>Gillian Reagan</dc:creator>
				
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		<description><![CDATA[<p><img class="alignleft" src="http://nyoobserver.files.wordpress.com/2011/06/zagat-nru_.jpg?w=144&h=300" /><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">In a video posted on YouTube, a pretty young woman with long blond tresses  twirls in Times Square at night, phone in hand. She&rsquo;s staring at the screen,  which flashes a compass plotted with nearby restaurants. Scores and distances  float above a red dot marking a restaurant&rsquo;s location. She turns: There&rsquo;s Bond  45! Turns again: There&rsquo;s Junior&rsquo;s! So many options, and all Zagat-ranked.  <br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Handy! Or, definitely handier than a little maroon booklet filled with  restaurant reviews.<br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">The video is a promotion for Zagat&rsquo;s new mobile phone  application, &ldquo;nru&rdquo; (pronounced &ldquo;near you&rdquo;), the restaurant guide&rsquo;s first-ever  free mobile application (an earlier iPhone app, &ldquo;Zagat to Go,&rdquo; costs $9.99).  Phones with Google Android can use &ldquo;nru&rdquo; now; a new (and free) version of the  app will be released for the iPhone 3G S this fall. <br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Created in partnership  with travel site lastminute.com, &ldquo;nru&rdquo; offers free access to Zagat ratings and  cost estimates for restaurants, clubs and other businesses in more than 75  cities, including New York. Basically, hold up your phone, find out what&rsquo;s  around. Simple and useful. But can Zagat, whose paperback, <em>tr&egrave;s</em> &rsquo;90s guide is now 30 years old, compete in the mobile marketplace? Sites like Yelp&mdash;the free peer-review site&mdash;have compiled similar man-on-the-street information and been  ahead of the curve on mobile technology (Yelp launched its iPhone app in July  2008, months before Zagat jumped on the iPhone craze), allowing anyone with a  Web browser to access their copious number of citizen judgments. A Yelp  representative told <em>The Observer</em> that an upcoming version of their iPhone  application will have </span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Facebook Connect and Twitter integration, too. Zagat,  still keeping it slightly old-school, currently has no plans for such social  media features.<br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Is lagging behind the hyper-connected, Twittering world costing Zagat? <br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Ryan Charles, a product  manager for Zagat&rsquo;s Internet and wireless projects, said the Zagat app has &ldquo;never left&rdquo; the 10-most-downloaded iPhone apps in the travel-applications  category since its launch in November, but wouldn&rsquo;t give more detailed numbers  on Web traffic or download stats. So it&rsquo;s hard to tell exactly how successful  Zagat has been, mobile-ly speaking, so far. <br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">And in fact, Zagat might find  &ldquo;nru&rdquo; and Zagat to Go gains an edge over other apps, thanks to the crafty &ldquo;Zagat  Recommends&rdquo; section, which acts like a personal concierge service. The feature  has a choose-your-own-adventure feel, asking the user a series of questions so  he or she can find the right Zagat-rated restaurant based on whether it&rsquo;s for a  first date (intimate!) or to break up (crowds, please!), or if patrons &ldquo;have a  trust fund&rdquo; or are those on the more frugal side of dining. </span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">&ldquo;The important  scenarios help you make a dining decision in a much shorter time,&rdquo; Mr. Charles  said. &ldquo;We give you sort of a quick answer rather than having to scroll through a  bunch of reviews to get an idea of a restaurant.&rdquo;<br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Plus, it kind of sounds  like a game. Given that &ldquo;Hero of Sparta&rdquo; was number one in the App Store last we  checked, this can only be a good thing for  Zagat.</span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px"><br /></span></span></p>
</p>
<p><em><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">greagan@observer.com</span></span></em></p>
]]></description>
		<content:encoded><![CDATA[<p><img class="alignleft" src="http://nyoobserver.files.wordpress.com/2011/06/zagat-nru_.jpg?w=144&h=300" /><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">In a video posted on YouTube, a pretty young woman with long blond tresses  twirls in Times Square at night, phone in hand. She&rsquo;s staring at the screen,  which flashes a compass plotted with nearby restaurants. Scores and distances  float above a red dot marking a restaurant&rsquo;s location. She turns: There&rsquo;s Bond  45! Turns again: There&rsquo;s Junior&rsquo;s! So many options, and all Zagat-ranked.  <br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Handy! Or, definitely handier than a little maroon booklet filled with  restaurant reviews.<br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">The video is a promotion for Zagat&rsquo;s new mobile phone  application, &ldquo;nru&rdquo; (pronounced &ldquo;near you&rdquo;), the restaurant guide&rsquo;s first-ever  free mobile application (an earlier iPhone app, &ldquo;Zagat to Go,&rdquo; costs $9.99).  Phones with Google Android can use &ldquo;nru&rdquo; now; a new (and free) version of the  app will be released for the iPhone 3G S this fall. <br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Created in partnership  with travel site lastminute.com, &ldquo;nru&rdquo; offers free access to Zagat ratings and  cost estimates for restaurants, clubs and other businesses in more than 75  cities, including New York. Basically, hold up your phone, find out what&rsquo;s  around. Simple and useful. But can Zagat, whose paperback, <em>tr&egrave;s</em> &rsquo;90s guide is now 30 years old, compete in the mobile marketplace? Sites like Yelp&mdash;the free peer-review site&mdash;have compiled similar man-on-the-street information and been  ahead of the curve on mobile technology (Yelp launched its iPhone app in July  2008, months before Zagat jumped on the iPhone craze), allowing anyone with a  Web browser to access their copious number of citizen judgments. A Yelp  representative told <em>The Observer</em> that an upcoming version of their iPhone  application will have </span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Facebook Connect and Twitter integration, too. Zagat,  still keeping it slightly old-school, currently has no plans for such social  media features.<br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Is lagging behind the hyper-connected, Twittering world costing Zagat? <br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Ryan Charles, a product  manager for Zagat&rsquo;s Internet and wireless projects, said the Zagat app has &ldquo;never left&rdquo; the 10-most-downloaded iPhone apps in the travel-applications  category since its launch in November, but wouldn&rsquo;t give more detailed numbers  on Web traffic or download stats. So it&rsquo;s hard to tell exactly how successful  Zagat has been, mobile-ly speaking, so far. <br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">And in fact, Zagat might find  &ldquo;nru&rdquo; and Zagat to Go gains an edge over other apps, thanks to the crafty &ldquo;Zagat  Recommends&rdquo; section, which acts like a personal concierge service. The feature  has a choose-your-own-adventure feel, asking the user a series of questions so  he or she can find the right Zagat-rated restaurant based on whether it&rsquo;s for a  first date (intimate!) or to break up (crowds, please!), or if patrons &ldquo;have a  trust fund&rdquo; or are those on the more frugal side of dining. </span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">&ldquo;The important  scenarios help you make a dining decision in a much shorter time,&rdquo; Mr. Charles  said. &ldquo;We give you sort of a quick answer rather than having to scroll through a  bunch of reviews to get an idea of a restaurant.&rdquo;<br /></span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">Plus, it kind of sounds  like a game. Given that &ldquo;Hero of Sparta&rdquo; was number one in the App Store last we  checked, this can only be a good thing for  Zagat.</span></span></p>
<p><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px"><br /></span></span></p>
</p>
<p><em><span style="font-family: Verdana,Helvetica,Arial"><span style="font-size: 12px">greagan@observer.com</span></span></em></p>
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