10. "Queens Library"
Queens is one of the most ethnically diverse places on earth. As Jonathan Bowles at the Center for the Urban Future points out, libraries are an invaluable resource for New Yorkers still mastering the English language. That, and... customers can download music, videos and e-books straight from the Queens Library's website.
One of Mayor Bloomberg’s greatest achievements during his extended stay at City Hall has been transforming the way New York uses data. 100 million calls to 311 later, the answers to some of the city’s most enduring mysteries—Which neighborhood has the most bedbugs? Where is that smell coming from?—can be found at NYC.gov.
8. "Parking Tickets"
New York City cops are on pace to issue nearly 10 million NYC parking tickets and collect almost $687 million this year, a 12 percent increase over 2009. Facing serious budget woes, the city has begun impounding vehicles with outstanding tickets, sending New Yorkers scurrying to the computers for help.
CC License Flickr User Michael
Local startup Hopstop delivers door to door directions for New Yorkers, helping them to navigate the city's increasingly frayed mass transit system. This search was biggest in the Bronx, where public schools students recently told the MTA, "We’re ready to go to war for our MetroCards."
CC License Flickr User Tripp
4. "seamless web"
New Yorkers have loved ordering food online since the Internet became mainstream. Seamless Web started in New York in 1999 but has been heavily promoted this year. Top searches: "seamless web code," "seamless web promo," "seamless web food."
3. "ikea brooklyn"
Even though the big blue box is located at possibly the easiest address to remember, 1 Beard Street, users in Tarrytown and Staten Island found themselves wondering time and again, "Man, where is that IKEA again?"
6. "NYC Weather"
2010 was officially the hottest summer on record for the Big Apple. As summer turned to fall, a number of freak meteorological events like tornadoes and hailstorms sent city dwellers scrambling to figure out what to wear outside and when it was safer to just stay indoors.
Housing crisis, shmousing smisis. The most popular search among New Yorkers was for another search site—for real estate. StreetEasy was born out of frustration with New York apartment-hunting.
2. "cuny portal"
"Portal.cuny.edu" can't be hard that for CUNY's 483,000 students to remember! Or bookmark? This is how they navigate to the school's website, which offers news and help with career development.