By Kit Dillon 10/04/12 4:50pm

on the map

Picture 6

Shhhh! We’re Gentrifying Here: Mapping the City’s 311 Complaints

Hey New York, what are you complaining about? If you answered noise, well then congratulations Daddy Warbucks because according to this nifty new art map by Dietmar Offenhuber, based off of two years of the cities 311 complaints, you either live in Manhattan or are making headway into the fancy side of Brooklyn—shutting down all the block parties.  It’s an incursion that I would probably stop to complain about if I weren’t so focused on all this litter and graffiti right now. Read More

By Spencer Morgan 4/21/09 3:54pm

Want to Quit Smoking? Call Buffalo!

Most New Yorkers know you can dial 311 to make a complaint about noise or a bad pothole or whatever might be ticking you off that you think Mayor Bloomberg can solve in a jiffy.

But it turns out you can also dial 311 to quit smoking!

If you do, you’ll be connected to one Read More

By Lysandra Ohrstrom 12/14/08 11:59pm

The Local: 311 Answers the Recession

Calls about financial issues have increased at the city’s 311 hub, according to its executive director, Joe Morrisroe, especially from people wondering where their property tax rebate check is or whether they will get one at all this year.

Operators have a standard answer from the Department of Consumer Affairs: "Due to budget constraints, Read More