Dear Lord & Taylor, Retail’s Resting Place

At 10 a.m. each morning at Lord & Taylor, everyone stands at attention—even the woman at the Chanel counter who has been polishing a Kate Moss poster on the marble—and the loudspeaker plays “The Star-Spangled Banner”: “Oh, say can you seeee …. ” Some employees hold their hands over their hearts. Then there is the Read More

Dear Lord & Taylor, Retail's Resting Place

At 10 a.m. each morning at Lord & Taylor, everyone stands at attention—even the woman at the Chanel counter who has been polishing a Kate Moss poster on the marble—and the loudspeaker plays “The Star-Spangled Banner”: “Oh, say can you seeee …. ” Some employees hold their hands over their hearts. Then there is the Read More