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	<title>Observer &#187; Netflix Inc.</title>
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		<title>But Where Will the Video Clerks Go?</title>

		<comments>http://observer.com/2007/04/but-where-will-the-video-clerks-go/#comments</comments>
		<pubDate>Mon, 16 Apr 2007 00:00:00 -0400</pubDate>
					<link>http://observer.com/2007/04/but-where-will-the-video-clerks-go/</link>
			<dc:creator>Christine Smallwood</dc:creator>
				
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		<description><![CDATA[<p><img class="alignleft" src="http://nyoobserver.files.wordpress.com/2011/06/041607_article_smallwood.jpg?w=300&h=200" />&ldquo;You used to have career video-store clerks,&rdquo; said Leah Giblin, a diminutive 29-year-old veteran of TLA, the recently shuttered indie/porn-video store on Eighth Street and Sixth Avenue. Having cut her teeth as a college student (film major, natch) at Waterloo Video in Austin, Tex., she stood behind a TLA counter in Philadelphia for years before moving to the New York branch. While just about anyone can sneer at your movie picks (Kurosawa is <i>so</i> freshman-year) or grunt their grudging approval for $7.50 an hour, it&rsquo;s getting harder to find a video-store <i>lifer</i> to break your heart or thrill you by validating your own fine taste.</p>
<p>&ldquo;The video-store clerk is a dying breed in every city,&rdquo; she said.</p>
<p>It&rsquo;s certainly not breaking news that as New York gets more expensive&mdash;and does it ever&mdash;it becomes less habitable for the artist types who have been migrating here from Scranton, Kansas City and Middletown to try and &ldquo;make it&rdquo; (or, at least, to hang out with people who are trying to make it) for eons. These young folks don&rsquo;t just play in the bands that you see on a Tuesday at the Mercury Lounge, or publish the zine that you pick up by chance and cherish forever after. They also curate your life. Standing at the cash register or lurking among the stacks, they influence what movies you see, what sounds you hear, what books you read. They suggest <i>Black Books</i> when <i>I&rsquo;m Alan Partridge</i> is out of stock, or Rachel Ingalls when you&rsquo;re sick of Patricia Highsmith. That obscure folk record by the teenage burn victim that you push on all your friends? Admit it: It was a staff pick at Earwax.</p>
<p>But it&rsquo;s getting harder for New York&rsquo;s slacker tastemakers to get by. Ten years ago, young musicians and aspiring novelists could scrape by&mdash;like the Ugly Video Store Guy in <i>Walking and Talking</i> or Parker Posey in <i>Party Girl</i>&mdash;but today it takes two or even three jobs to make ends meet. Rent party? Forget it. Who has enough friends to pay the rent? As stores like TLA fall victim to Netflix, BitTorrent and rent increases of their own, clerk jobs don&rsquo;t just pay crap: They pay crap, <i>and</i> they&rsquo;re harder to find. Even a behemoth like Blockbuster can&rsquo;t survive to employ the castaways from indie shipwrecks&mdash;stores on Third Avenue in Manhattan and in Carroll Gardens and Greenpoint in Brooklyn have all closed.</p>
<p>Everyone knows that the 70&rsquo;s and 80&rsquo;s were glory days for New York bohemians, living in the Village or squatting on the Lower East Side, lining up around the block with Basquiat and Richard Hell to buy their nose powder and Chinese rocks. (<i>Know</i>? They won&rsquo;t shut up about it!) Rent was cheap, and streets were dirty. But the 90&rsquo;s weren&rsquo;t half bad, either. Money trickled into the arts: Kids cashed in dot-com stocks for rare vinyl&mdash;even Charles Saatchi funded Young British Art. Then the bubble popped.</p>
<p>&ldquo;The entire New York slacker culture is related to the flight of the dot-com boom,&rdquo; observed lanky, curly-headed Dan Berchenko over drinks at the Pencil Factory in Greenpoint. Mr. Berchenko, 30, is a writer who has paid his bills by working at an online books retailer since the late 90&rsquo;s. He remembers the bubble years as a time when &ldquo;it was totally unnecessary [for slacker types] to get jobs at record stores because there was so much fucking money flying around.&rdquo; Read: If you can pull in $50 an hour in a corporate playland so cushy you can scribble short stories on the clock, why suffer for street cred?</p>
<p>Those flush days were a slacker&rsquo;s paradise. Mr. Berchenko&mdash;who writes about art and architecture for magazines like <i>Prophecy</i> and <i>Mute</i>&mdash;heard about companies hiring people just to sit in cubicles when the board of directors showed up. But after 2000, &ldquo;things got progressively less slackified. I had to start coming in on time.&rdquo; The doors swung shut, and those pushed out of Internet companies left the city for cheaper pastures, like Philadelphia and even (gulp) Los Angeles.</p>
<p>Office workers turned off their games of online <i>Jeopardy!</i> long ago, and now record-store clerks are tightening the belts of their skinny pants. The humungous downtown Tower Records on Fourth and Lafayette went out of business (along with every other Tower) and, across East Fourth Street, the cultural gatekeepers at Other Music aren&rsquo;t celebrating. Since 1995, Other (as it&rsquo;s known)&mdash;with its unusual categorization of albums into groups like &ldquo;In,&rdquo; &ldquo;Out,&rdquo; &ldquo;Then,&rdquo; &ldquo;Psych/Prog&rdquo; and &ldquo;American Roots&rdquo;&mdash;has been the go-to spot for assorted music-nerd specialties. It&rsquo;s, well, <i>other</i> music. But it still wishes Tower, with its Justin Timberlake and Dipset and Rachmaninoff, didn&rsquo;t have to go.</p>
<p>Daniel Givens, 34, a friendly musician and six-year Other veteran, had his first job at Tower in Chicago. &ldquo;A lot of our customers who come in feel like we championed over the big guy. But for me, it&rsquo;s definitely a sign of the times. It&rsquo;s not really something to celebrate and be like, &lsquo;Oh, we won, we won, we won &hellip;. &rsquo; A store like Tower should be able to exist.&rdquo;</p>
<p>But in order to make it as a bricks-and-mortar store these days, you&rsquo;ve got to wage war online. (See Blockbuster&rsquo;s recent Netflix mimicry.) That&rsquo;s why Other is launching a digital outpost in mid-April. The site will have high-quality MP3 downloads, exclusives and a <i>lot</i> of writing&mdash;a bigger, better version of the famous Other Music e-mail update, a weekly bible written by employees that clues its readers into what&rsquo;s hot at the store. It&rsquo;s where you read about Japanese noise freaks you&rsquo;ve never heard of, the latest Numero Group collection of unreleased soul sides or reissues from Joanna Newsom&rsquo;s folk hero&mdash;the one with the <i>good</i> version of &ldquo;When a Man Loves a Woman.&rdquo; People from all over the world read the e-mail and&mdash;this is the important part&mdash;buy what&rsquo;s recommended.</p>
<p>&ldquo;A lot of our customers in the store come in with that printout,&rdquo; said Josh Madell, 36, one of Other&rsquo;s owners, as we sat in his cluttered back office, surrounded by boxes of stock and promo posters. But in the online store, reading and purchasing are only a click away. Pitchfork, meet Amazon.</p>
<p>Mr. Madell&rsquo;s not cutting his staff anytime soon. In fact, the Web site means hiring opportunities. But it&rsquo;s not just a simple matter of moving clerks up the ladder. &ldquo;We always try to promote from within, but the reality is that writing and managing a site, those are not necessarily the same skill sets that are involved in being on the floor and selling.&rdquo; In other words, the shy savant who introduced you to Josef K., like, <i>years</i> before Franz Ferdinand ripped off their style, might not make the best reviewer or editor.</p>
<p>&ldquo;I think about some of these guys out here, and I&rsquo;m just like, &lsquo;You can&rsquo;t stay here forever,&rsquo;&rdquo; he said. &ldquo;These are guys who I think are great, and I <i>hope</i> that they stay here forever, but &hellip; I know that there&rsquo;s a limit to what we can pay our staff, and I know that there&rsquo;s only so much we can do for people.&rdquo;</p>
<p>The Pros and Cons of Slackerdom</p>
<p>It&rsquo;s not the end of the world. Humans <i>do</i> adapt (<i>hello</i>, opposable thumbs). And if every record and video store in every borough closed, our beloved clerks would find another hustle. But something would be lost.</p>
<p>&ldquo;I feel like, educationally, I&rsquo;ve grown just by being here,&rdquo; said Other Music&rsquo;s Mr. Givens. Besides, there are more immediate perks to the retail grind. &ldquo;Working in a record store, you save on other things,&rdquo; explained former Other Music employee Rob Hatch-Miller, 25, over iChat. &ldquo;Like, you can buy music for yourself pretty cheaply, and for entertainment you can usually go to shows for free &hellip;. Plus you get to know people at clubs who&rsquo;ll give you free drinks and stuff. There are incentives.&rdquo; Even a big city has small celebrities.</p>
<p>Let&rsquo;s be blunt: &ldquo;There is a cachet to working at the cool video store,&rdquo; Ms. Giblin said. Sadly, though, &ldquo;TLA was not the cool store. That was Kim&rsquo;s.&rdquo;</p>
<p>But what misery is borne by the elite! Employees at the St. Mark&rsquo;s Kim&rsquo;s stare out from behind the third-floor counter with dead eyes. Kim&rsquo;s, where vinyl and DVD&rsquo;s for sale wind around the second floor, where the small staircase that creeps up to the video store is lined with to posters for <i>Automatons</i> and <i>The Exterminating Angels</i>. Kim&rsquo;s, where you might overhear a director explain that she <i>wanted</i> to disorient the audience, or spy someone from a competitive video chain combing the shelves&mdash;perhaps for the anime that only Mr. Kim stocks?</p>
<p>Anime, let it be known, doesn&rsquo;t come cheap. Mr. Kim must put all his profits right back into the stock because, according to one former employee, he only starts his clerks at $6.70 an hour. Benefits are reportedly nonexistent. And the security guards are apparently treated even worse than the floor staff&mdash;Mr. Kim doesn&rsquo;t ask <i>them</i> to feed the meter for his rented S.U.V.&rsquo;s. Why would anyone stay at such a &ldquo;sweatshop,&rdquo; in the words of one bearded, shaggy-haired former Kim&rsquo;s clerk who now pays his Bed-Stuy rent as a freelance reviewer for iTunes?</p>
<p>Maybe it&rsquo;s because of the solidarity shared by the last video-store samurai. Brian, 28, a skinny, shaggy-haired bike messenger in a ratty white T-shirt who has done five years of Kim&rsquo;s time, explained that &ldquo;ever since I was a kid, I&rsquo;ve always gone to a video store.&rdquo; Asked what he&rsquo;ll do when he eventually leaves, his eyes blinked back blankly behind his rectangular black glasses. &ldquo;Ride my bike some more,&rdquo; he guessed. Netflix might eventually kill Kim&rsquo;s and force Brian to reconsider his fate, but it won&rsquo;t happen tomorrow: Brian thinks business has been up since TLA went under. A sign on the door advertises free membership for former TLA and Tower Video members.</p>
<p>The moral of this story might just be that it sucks to work at Kim&rsquo;s, and that Manhattan is cruel indeed to independent stores and the Brooklynites who staff them. (Bruno, a longhaired, bearded Brit, said of Kim&rsquo;s:  &ldquo;It kind of destroys your self-esteem.&rdquo; He now bartends in Williamsburg when he&rsquo;s not playing with his band, the Woods.) Across the East River, video-store clerks are happy, well fed and downright optimistic. At Photoplay, a shop on Manhattan Avenue in Greenpoint down the block from where the new Starbucks is going in, Jayson Green&mdash;vocalist for the MC5-esque rock band Panthers&mdash;has been content for three years. In fact, he <i>left a better</i> job as a video editor for the freedom to take time off to tour. He tossed his shaggy-brown hair aside and scoffed at the idea that the city was getting harder for artists like him. &ldquo;I&rsquo;ve never had a problem finding a way to make money here. There&rsquo;s lots of opportunity to. If you can&rsquo;t find a way to make money in New York &hellip;. &rdquo; He trailed off. A pregnant silence hung in the air.</p>
<p>Jayson&rsquo;s soft-spoken boss, Mike&mdash;one of few men interviewed for this story whose hair <i>cannot</i> be fairly described as &ldquo;shaggy&rdquo;&mdash;stood by, reshelving. A former programmer at Film Forum, he opened Photoplay six years ago. His 22 years in New York have been &ldquo;a migration east,&rdquo; from Bleecker and Macdougal to Houston and Prince to Sixth Street and Avenue B to South Third and Berry to Manhattan Avenue. He can&rsquo;t imagine how anyone could survive on a clerk&rsquo;s salary in the city today.</p>
<p>Williamsburg: Cheap Labor Camp?</p>
<p>Perhaps the consummate stomping ground for New York City slackers seeking a steady paycheck is the Strand. Its miles and miles of books, wound around the stacks at 12th and Broadway, occupy a score of, yes, shaggy-haired boys and girls who wear glasses. It&rsquo;s often the first stop for those looking for clerk work&mdash;and given the frequent turnover, maybe the easiest place to find it. But there&rsquo;s a catch.</p>
<p>&ldquo;You have to work a lot of overtime just to get by,&rdquo; explained Ryan, 26, who has been there a little over a year. (Pseudonyms have been used to protect the identities of Strand employees.) Employees have health benefits <i>and</i> a union (take <i>that</i>, Mr. Kim!), but they have to work at least 40 hours a week (part-timers need not apply) and can barely even live on <i>that</i>. His colleague of eight months, Seth, 26, agreed. &ldquo;It&rsquo;s a nice halfway point. It&rsquo;s a hobby job.&rdquo; But &ldquo;it kind of consumes you.&rdquo;</p>
<p>Ryan and Seth, like other young men with soulful eyes, spend a lot of time talking about how the cost of the city is the biggest impediment to getting anywhere in it. Sometimes, Ryan said, it feels like he &ldquo;moved up here just to work and pay rent. It gets really frustrating.&rdquo;</p>
<p>Who can be blamed for these hardships? Greedy landlords, rich bastards, Bloomberg? Maybe. Or perhaps it&rsquo;s something more nefarious, and much harder to stop, let alone slow down. Maybe it&rsquo;s the <i>scene</i>.</p>
<p>The scene demands a lot. But the scene also <i>eats</i> a lot, and so you&rsquo;ll find musicians, filmmakers, photographers and tattooed hangers-on behind the counters of fine restaurants all along Williamsburg&rsquo;s Bedford Avenue. Autry, 24, is a waiter at Diner&mdash;no, not an <i>actual</i> diner, it&rsquo;s just <i>called</i> that&mdash;and plays bass in the up-and-coming soul-punk-freakout group Dragons of Zynth and guitar in Shock Cinema. (He also does time at a bookstore and is a band consultant.) He thinks it&rsquo;s harder to find time to make art than it should be, but he doesn&rsquo;t hold some invisible economic hand to account. He blames the johnnies-come-lately who have driven up rent in Williamsburg and made it into a &ldquo;cheap labor camp&rdquo; where artists and musicians must &ldquo;serve&rdquo; their hangers-on.</p>
<p>&ldquo;It&rsquo;s almost set up: The roles are quickly reversed, and we have to work harder for the people who are driving the rent up,&rdquo; he explained in between customers during the Friday lunch rush, his voice pushing against the Neil Young that Jeff Hanson, Diner&rsquo;s photographer-bartender, used to soothe his hangover. &ldquo;We&rsquo;re here to basically support those who came here to drive up the rent.&rdquo; Autry&rsquo;s lived in the neighborhood for six months.</p>
<p>At some point, people tend to cut their hair and get a job. &ldquo;This is a tough town,&rdquo; Other Music&rsquo;s Madell observed. &ldquo;You know, you move farther into Bushwick, and then farther out and farther out, and share a place. The thing is, when you get a little bit older, that becomes less and less appealing to a lot of people. It&rsquo;s one thing if you&rsquo;re 19 and you&rsquo;re just in town and you don&rsquo;t care, you&rsquo;re just psyched to be here, and if you&rsquo;re making 10 or 12 bucks an hour, and you&rsquo;re sharing a place with a bunch of people. But, you know, when you get to be in your 30&rsquo;s and you maybe are settling down with someone&mdash;some people are thinking about having kids&mdash;it becomes different.&rdquo;</p>
<p>The slow death of work for slackers, artists and general nogoodniks is not a distinctly New York phenomenon. Small shops are closing in every city, pushed out by global conglomerates, squeezed tight by new technologies. But the distinctly New York rental market, and the distinctly New York light-speed pace of gentrification, are making the city harder to live in for cinephiles, musicians and philosopher kings. Some day, it may get too hard. They might move back to Austin, decamp to Iowa City or pack up for Berlin. They don&rsquo;t necessarily need New York&mdash;but New York needs them.</p>
<p>Still, opportunity might lay waiting outside the glass doors of the corner video store. The thing about inflated rent is that it might be able to do what no fit of maternal rage can: motivate a chronic underachiever. For, in the end, making $7.50 an hour is not something to hold onto forever. Working for film festivals or nonprofits, or going off to travel in Thailand, or becoming a mailman at Pratt, as former TLA employees have done&mdash;things could be worse. It&rsquo;s a big world. Clerks can do lots of things. &ldquo;There are tons of options for them,&rdquo; Mr. Hatch-Miller typed. &ldquo;I mean, they could start blogs, they could write for any number of publications.&rdquo;</p>
<p>And if blogging doesn&rsquo;t pay the bills, there&rsquo;s always American Apparel. The Williamsburg branch is hiring.</p>
]]></description>
		<content:encoded><![CDATA[<p><img class="alignleft" src="http://nyoobserver.files.wordpress.com/2011/06/041607_article_smallwood.jpg?w=300&h=200" />&ldquo;You used to have career video-store clerks,&rdquo; said Leah Giblin, a diminutive 29-year-old veteran of TLA, the recently shuttered indie/porn-video store on Eighth Street and Sixth Avenue. Having cut her teeth as a college student (film major, natch) at Waterloo Video in Austin, Tex., she stood behind a TLA counter in Philadelphia for years before moving to the New York branch. While just about anyone can sneer at your movie picks (Kurosawa is <i>so</i> freshman-year) or grunt their grudging approval for $7.50 an hour, it&rsquo;s getting harder to find a video-store <i>lifer</i> to break your heart or thrill you by validating your own fine taste.</p>
<p>&ldquo;The video-store clerk is a dying breed in every city,&rdquo; she said.</p>
<p>It&rsquo;s certainly not breaking news that as New York gets more expensive&mdash;and does it ever&mdash;it becomes less habitable for the artist types who have been migrating here from Scranton, Kansas City and Middletown to try and &ldquo;make it&rdquo; (or, at least, to hang out with people who are trying to make it) for eons. These young folks don&rsquo;t just play in the bands that you see on a Tuesday at the Mercury Lounge, or publish the zine that you pick up by chance and cherish forever after. They also curate your life. Standing at the cash register or lurking among the stacks, they influence what movies you see, what sounds you hear, what books you read. They suggest <i>Black Books</i> when <i>I&rsquo;m Alan Partridge</i> is out of stock, or Rachel Ingalls when you&rsquo;re sick of Patricia Highsmith. That obscure folk record by the teenage burn victim that you push on all your friends? Admit it: It was a staff pick at Earwax.</p>
<p>But it&rsquo;s getting harder for New York&rsquo;s slacker tastemakers to get by. Ten years ago, young musicians and aspiring novelists could scrape by&mdash;like the Ugly Video Store Guy in <i>Walking and Talking</i> or Parker Posey in <i>Party Girl</i>&mdash;but today it takes two or even three jobs to make ends meet. Rent party? Forget it. Who has enough friends to pay the rent? As stores like TLA fall victim to Netflix, BitTorrent and rent increases of their own, clerk jobs don&rsquo;t just pay crap: They pay crap, <i>and</i> they&rsquo;re harder to find. Even a behemoth like Blockbuster can&rsquo;t survive to employ the castaways from indie shipwrecks&mdash;stores on Third Avenue in Manhattan and in Carroll Gardens and Greenpoint in Brooklyn have all closed.</p>
<p>Everyone knows that the 70&rsquo;s and 80&rsquo;s were glory days for New York bohemians, living in the Village or squatting on the Lower East Side, lining up around the block with Basquiat and Richard Hell to buy their nose powder and Chinese rocks. (<i>Know</i>? They won&rsquo;t shut up about it!) Rent was cheap, and streets were dirty. But the 90&rsquo;s weren&rsquo;t half bad, either. Money trickled into the arts: Kids cashed in dot-com stocks for rare vinyl&mdash;even Charles Saatchi funded Young British Art. Then the bubble popped.</p>
<p>&ldquo;The entire New York slacker culture is related to the flight of the dot-com boom,&rdquo; observed lanky, curly-headed Dan Berchenko over drinks at the Pencil Factory in Greenpoint. Mr. Berchenko, 30, is a writer who has paid his bills by working at an online books retailer since the late 90&rsquo;s. He remembers the bubble years as a time when &ldquo;it was totally unnecessary [for slacker types] to get jobs at record stores because there was so much fucking money flying around.&rdquo; Read: If you can pull in $50 an hour in a corporate playland so cushy you can scribble short stories on the clock, why suffer for street cred?</p>
<p>Those flush days were a slacker&rsquo;s paradise. Mr. Berchenko&mdash;who writes about art and architecture for magazines like <i>Prophecy</i> and <i>Mute</i>&mdash;heard about companies hiring people just to sit in cubicles when the board of directors showed up. But after 2000, &ldquo;things got progressively less slackified. I had to start coming in on time.&rdquo; The doors swung shut, and those pushed out of Internet companies left the city for cheaper pastures, like Philadelphia and even (gulp) Los Angeles.</p>
<p>Office workers turned off their games of online <i>Jeopardy!</i> long ago, and now record-store clerks are tightening the belts of their skinny pants. The humungous downtown Tower Records on Fourth and Lafayette went out of business (along with every other Tower) and, across East Fourth Street, the cultural gatekeepers at Other Music aren&rsquo;t celebrating. Since 1995, Other (as it&rsquo;s known)&mdash;with its unusual categorization of albums into groups like &ldquo;In,&rdquo; &ldquo;Out,&rdquo; &ldquo;Then,&rdquo; &ldquo;Psych/Prog&rdquo; and &ldquo;American Roots&rdquo;&mdash;has been the go-to spot for assorted music-nerd specialties. It&rsquo;s, well, <i>other</i> music. But it still wishes Tower, with its Justin Timberlake and Dipset and Rachmaninoff, didn&rsquo;t have to go.</p>
<p>Daniel Givens, 34, a friendly musician and six-year Other veteran, had his first job at Tower in Chicago. &ldquo;A lot of our customers who come in feel like we championed over the big guy. But for me, it&rsquo;s definitely a sign of the times. It&rsquo;s not really something to celebrate and be like, &lsquo;Oh, we won, we won, we won &hellip;. &rsquo; A store like Tower should be able to exist.&rdquo;</p>
<p>But in order to make it as a bricks-and-mortar store these days, you&rsquo;ve got to wage war online. (See Blockbuster&rsquo;s recent Netflix mimicry.) That&rsquo;s why Other is launching a digital outpost in mid-April. The site will have high-quality MP3 downloads, exclusives and a <i>lot</i> of writing&mdash;a bigger, better version of the famous Other Music e-mail update, a weekly bible written by employees that clues its readers into what&rsquo;s hot at the store. It&rsquo;s where you read about Japanese noise freaks you&rsquo;ve never heard of, the latest Numero Group collection of unreleased soul sides or reissues from Joanna Newsom&rsquo;s folk hero&mdash;the one with the <i>good</i> version of &ldquo;When a Man Loves a Woman.&rdquo; People from all over the world read the e-mail and&mdash;this is the important part&mdash;buy what&rsquo;s recommended.</p>
<p>&ldquo;A lot of our customers in the store come in with that printout,&rdquo; said Josh Madell, 36, one of Other&rsquo;s owners, as we sat in his cluttered back office, surrounded by boxes of stock and promo posters. But in the online store, reading and purchasing are only a click away. Pitchfork, meet Amazon.</p>
<p>Mr. Madell&rsquo;s not cutting his staff anytime soon. In fact, the Web site means hiring opportunities. But it&rsquo;s not just a simple matter of moving clerks up the ladder. &ldquo;We always try to promote from within, but the reality is that writing and managing a site, those are not necessarily the same skill sets that are involved in being on the floor and selling.&rdquo; In other words, the shy savant who introduced you to Josef K., like, <i>years</i> before Franz Ferdinand ripped off their style, might not make the best reviewer or editor.</p>
<p>&ldquo;I think about some of these guys out here, and I&rsquo;m just like, &lsquo;You can&rsquo;t stay here forever,&rsquo;&rdquo; he said. &ldquo;These are guys who I think are great, and I <i>hope</i> that they stay here forever, but &hellip; I know that there&rsquo;s a limit to what we can pay our staff, and I know that there&rsquo;s only so much we can do for people.&rdquo;</p>
<p>The Pros and Cons of Slackerdom</p>
<p>It&rsquo;s not the end of the world. Humans <i>do</i> adapt (<i>hello</i>, opposable thumbs). And if every record and video store in every borough closed, our beloved clerks would find another hustle. But something would be lost.</p>
<p>&ldquo;I feel like, educationally, I&rsquo;ve grown just by being here,&rdquo; said Other Music&rsquo;s Mr. Givens. Besides, there are more immediate perks to the retail grind. &ldquo;Working in a record store, you save on other things,&rdquo; explained former Other Music employee Rob Hatch-Miller, 25, over iChat. &ldquo;Like, you can buy music for yourself pretty cheaply, and for entertainment you can usually go to shows for free &hellip;. Plus you get to know people at clubs who&rsquo;ll give you free drinks and stuff. There are incentives.&rdquo; Even a big city has small celebrities.</p>
<p>Let&rsquo;s be blunt: &ldquo;There is a cachet to working at the cool video store,&rdquo; Ms. Giblin said. Sadly, though, &ldquo;TLA was not the cool store. That was Kim&rsquo;s.&rdquo;</p>
<p>But what misery is borne by the elite! Employees at the St. Mark&rsquo;s Kim&rsquo;s stare out from behind the third-floor counter with dead eyes. Kim&rsquo;s, where vinyl and DVD&rsquo;s for sale wind around the second floor, where the small staircase that creeps up to the video store is lined with to posters for <i>Automatons</i> and <i>The Exterminating Angels</i>. Kim&rsquo;s, where you might overhear a director explain that she <i>wanted</i> to disorient the audience, or spy someone from a competitive video chain combing the shelves&mdash;perhaps for the anime that only Mr. Kim stocks?</p>
<p>Anime, let it be known, doesn&rsquo;t come cheap. Mr. Kim must put all his profits right back into the stock because, according to one former employee, he only starts his clerks at $6.70 an hour. Benefits are reportedly nonexistent. And the security guards are apparently treated even worse than the floor staff&mdash;Mr. Kim doesn&rsquo;t ask <i>them</i> to feed the meter for his rented S.U.V.&rsquo;s. Why would anyone stay at such a &ldquo;sweatshop,&rdquo; in the words of one bearded, shaggy-haired former Kim&rsquo;s clerk who now pays his Bed-Stuy rent as a freelance reviewer for iTunes?</p>
<p>Maybe it&rsquo;s because of the solidarity shared by the last video-store samurai. Brian, 28, a skinny, shaggy-haired bike messenger in a ratty white T-shirt who has done five years of Kim&rsquo;s time, explained that &ldquo;ever since I was a kid, I&rsquo;ve always gone to a video store.&rdquo; Asked what he&rsquo;ll do when he eventually leaves, his eyes blinked back blankly behind his rectangular black glasses. &ldquo;Ride my bike some more,&rdquo; he guessed. Netflix might eventually kill Kim&rsquo;s and force Brian to reconsider his fate, but it won&rsquo;t happen tomorrow: Brian thinks business has been up since TLA went under. A sign on the door advertises free membership for former TLA and Tower Video members.</p>
<p>The moral of this story might just be that it sucks to work at Kim&rsquo;s, and that Manhattan is cruel indeed to independent stores and the Brooklynites who staff them. (Bruno, a longhaired, bearded Brit, said of Kim&rsquo;s:  &ldquo;It kind of destroys your self-esteem.&rdquo; He now bartends in Williamsburg when he&rsquo;s not playing with his band, the Woods.) Across the East River, video-store clerks are happy, well fed and downright optimistic. At Photoplay, a shop on Manhattan Avenue in Greenpoint down the block from where the new Starbucks is going in, Jayson Green&mdash;vocalist for the MC5-esque rock band Panthers&mdash;has been content for three years. In fact, he <i>left a better</i> job as a video editor for the freedom to take time off to tour. He tossed his shaggy-brown hair aside and scoffed at the idea that the city was getting harder for artists like him. &ldquo;I&rsquo;ve never had a problem finding a way to make money here. There&rsquo;s lots of opportunity to. If you can&rsquo;t find a way to make money in New York &hellip;. &rdquo; He trailed off. A pregnant silence hung in the air.</p>
<p>Jayson&rsquo;s soft-spoken boss, Mike&mdash;one of few men interviewed for this story whose hair <i>cannot</i> be fairly described as &ldquo;shaggy&rdquo;&mdash;stood by, reshelving. A former programmer at Film Forum, he opened Photoplay six years ago. His 22 years in New York have been &ldquo;a migration east,&rdquo; from Bleecker and Macdougal to Houston and Prince to Sixth Street and Avenue B to South Third and Berry to Manhattan Avenue. He can&rsquo;t imagine how anyone could survive on a clerk&rsquo;s salary in the city today.</p>
<p>Williamsburg: Cheap Labor Camp?</p>
<p>Perhaps the consummate stomping ground for New York City slackers seeking a steady paycheck is the Strand. Its miles and miles of books, wound around the stacks at 12th and Broadway, occupy a score of, yes, shaggy-haired boys and girls who wear glasses. It&rsquo;s often the first stop for those looking for clerk work&mdash;and given the frequent turnover, maybe the easiest place to find it. But there&rsquo;s a catch.</p>
<p>&ldquo;You have to work a lot of overtime just to get by,&rdquo; explained Ryan, 26, who has been there a little over a year. (Pseudonyms have been used to protect the identities of Strand employees.) Employees have health benefits <i>and</i> a union (take <i>that</i>, Mr. Kim!), but they have to work at least 40 hours a week (part-timers need not apply) and can barely even live on <i>that</i>. His colleague of eight months, Seth, 26, agreed. &ldquo;It&rsquo;s a nice halfway point. It&rsquo;s a hobby job.&rdquo; But &ldquo;it kind of consumes you.&rdquo;</p>
<p>Ryan and Seth, like other young men with soulful eyes, spend a lot of time talking about how the cost of the city is the biggest impediment to getting anywhere in it. Sometimes, Ryan said, it feels like he &ldquo;moved up here just to work and pay rent. It gets really frustrating.&rdquo;</p>
<p>Who can be blamed for these hardships? Greedy landlords, rich bastards, Bloomberg? Maybe. Or perhaps it&rsquo;s something more nefarious, and much harder to stop, let alone slow down. Maybe it&rsquo;s the <i>scene</i>.</p>
<p>The scene demands a lot. But the scene also <i>eats</i> a lot, and so you&rsquo;ll find musicians, filmmakers, photographers and tattooed hangers-on behind the counters of fine restaurants all along Williamsburg&rsquo;s Bedford Avenue. Autry, 24, is a waiter at Diner&mdash;no, not an <i>actual</i> diner, it&rsquo;s just <i>called</i> that&mdash;and plays bass in the up-and-coming soul-punk-freakout group Dragons of Zynth and guitar in Shock Cinema. (He also does time at a bookstore and is a band consultant.) He thinks it&rsquo;s harder to find time to make art than it should be, but he doesn&rsquo;t hold some invisible economic hand to account. He blames the johnnies-come-lately who have driven up rent in Williamsburg and made it into a &ldquo;cheap labor camp&rdquo; where artists and musicians must &ldquo;serve&rdquo; their hangers-on.</p>
<p>&ldquo;It&rsquo;s almost set up: The roles are quickly reversed, and we have to work harder for the people who are driving the rent up,&rdquo; he explained in between customers during the Friday lunch rush, his voice pushing against the Neil Young that Jeff Hanson, Diner&rsquo;s photographer-bartender, used to soothe his hangover. &ldquo;We&rsquo;re here to basically support those who came here to drive up the rent.&rdquo; Autry&rsquo;s lived in the neighborhood for six months.</p>
<p>At some point, people tend to cut their hair and get a job. &ldquo;This is a tough town,&rdquo; Other Music&rsquo;s Madell observed. &ldquo;You know, you move farther into Bushwick, and then farther out and farther out, and share a place. The thing is, when you get a little bit older, that becomes less and less appealing to a lot of people. It&rsquo;s one thing if you&rsquo;re 19 and you&rsquo;re just in town and you don&rsquo;t care, you&rsquo;re just psyched to be here, and if you&rsquo;re making 10 or 12 bucks an hour, and you&rsquo;re sharing a place with a bunch of people. But, you know, when you get to be in your 30&rsquo;s and you maybe are settling down with someone&mdash;some people are thinking about having kids&mdash;it becomes different.&rdquo;</p>
<p>The slow death of work for slackers, artists and general nogoodniks is not a distinctly New York phenomenon. Small shops are closing in every city, pushed out by global conglomerates, squeezed tight by new technologies. But the distinctly New York rental market, and the distinctly New York light-speed pace of gentrification, are making the city harder to live in for cinephiles, musicians and philosopher kings. Some day, it may get too hard. They might move back to Austin, decamp to Iowa City or pack up for Berlin. They don&rsquo;t necessarily need New York&mdash;but New York needs them.</p>
<p>Still, opportunity might lay waiting outside the glass doors of the corner video store. The thing about inflated rent is that it might be able to do what no fit of maternal rage can: motivate a chronic underachiever. For, in the end, making $7.50 an hour is not something to hold onto forever. Working for film festivals or nonprofits, or going off to travel in Thailand, or becoming a mailman at Pratt, as former TLA employees have done&mdash;things could be worse. It&rsquo;s a big world. Clerks can do lots of things. &ldquo;There are tons of options for them,&rdquo; Mr. Hatch-Miller typed. &ldquo;I mean, they could start blogs, they could write for any number of publications.&rdquo;</p>
<p>And if blogging doesn&rsquo;t pay the bills, there&rsquo;s always American Apparel. The Williamsburg branch is hiring.</p>
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		<title>Report: Beloved Fly-Killer&#039;s Diner Done&#8211;For Real This Time?</title>

		<comments>http://observer.com/2006/12/report-beloved-flykillers-diner-donefor-real-this-time/#comments</comments>
		<pubDate>Mon, 18 Dec 2006 14:05:00 -0400</pubDate>
					<link>http://observer.com/2006/12/report-beloved-flykillers-diner-donefor-real-this-time/</link>
			<dc:creator></dc:creator>
				
		<guid isPermaLink="false">http://www.observer.com/2006/12/report-beloved-flykillers-diner-donefor-real-this-time/</guid>
		<description><![CDATA[<p><img alt="shopsins_ext.jpg" src="http://therealestate.observer.com/shopsins_ext.jpg" width="200" height="137" /></p>
<p>The blogosphere is at it again, resurrecting its favorite rumored restaurant shuttering.</p>
<p>According to <a href="http://www.gridskipper.com/travel/new-york-city/shopsins-rip-222499.php">Gridskipper</a>--and also relayed via <a href="http://eater.com/archives/2006/12/vital_update_sh.php">Eater</a> and <a href="http://www.curbed.com/archives/2006/12/18/west_village_legend_shopsins_shutters_eyes_les.php">Curbed</a>--eclectic West Village diner <a href="http://shopsins.com/">Shopsin's</a> is leaving 54 Carmine Street.</p>
<p>Again.</p>
<p>Apparently, the iconic eatery is now moving to Essex Street Market on the Lower East Side.</p>
<p>Of course, <a href="http://www.eater.com/archives/2006/03/shopsins_headin_1.php">earlier reports</a> had owner Kenny Shopsin &amp; family heading to Brooklyn, which the clan later refuted: "We're definitely not moving to Brooklyn," Kenny's son, Zack Shopsin, told <em>The Observer</em> back in September.</p>
<p>While the foodie fam has yet to specifically dismiss this latest tipster report, media-shy papa Shopsin did fire-off an angry reply to what he called "shallow journalistic fabrication."</p>
<p>Will Shopsin's re-open for business as usual on Wednesday?</p>
<p>Will Netflix ever send this reporter his requested copy of the 2004 Shopsin's documentary, <em>I Like Killing Flies</em>?</p>
<p>Stay tuned.</p>
<p><em>- Chris Shott</em></p>
]]></description>
		<content:encoded><![CDATA[<p><img alt="shopsins_ext.jpg" src="http://therealestate.observer.com/shopsins_ext.jpg" width="200" height="137" /></p>
<p>The blogosphere is at it again, resurrecting its favorite rumored restaurant shuttering.</p>
<p>According to <a href="http://www.gridskipper.com/travel/new-york-city/shopsins-rip-222499.php">Gridskipper</a>--and also relayed via <a href="http://eater.com/archives/2006/12/vital_update_sh.php">Eater</a> and <a href="http://www.curbed.com/archives/2006/12/18/west_village_legend_shopsins_shutters_eyes_les.php">Curbed</a>--eclectic West Village diner <a href="http://shopsins.com/">Shopsin's</a> is leaving 54 Carmine Street.</p>
<p>Again.</p>
<p>Apparently, the iconic eatery is now moving to Essex Street Market on the Lower East Side.</p>
<p>Of course, <a href="http://www.eater.com/archives/2006/03/shopsins_headin_1.php">earlier reports</a> had owner Kenny Shopsin &amp; family heading to Brooklyn, which the clan later refuted: "We're definitely not moving to Brooklyn," Kenny's son, Zack Shopsin, told <em>The Observer</em> back in September.</p>
<p>While the foodie fam has yet to specifically dismiss this latest tipster report, media-shy papa Shopsin did fire-off an angry reply to what he called "shallow journalistic fabrication."</p>
<p>Will Shopsin's re-open for business as usual on Wednesday?</p>
<p>Will Netflix ever send this reporter his requested copy of the 2004 Shopsin's documentary, <em>I Like Killing Flies</em>?</p>
<p>Stay tuned.</p>
<p><em>- Chris Shott</em></p>
]]></content:encoded>
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		<title>Don&#8217;t Be Deceived By the Crystal  Blue Waters of Maui</title>

		<comments>http://observer.com/2006/07/dont-be-deceived-by-the-crystal-blue-waters-of-maui/#comments</comments>
		<pubDate>Sun, 02 Jul 2006 15:20:42 -0400</pubDate>
					<link>http://observer.com/2006/07/dont-be-deceived-by-the-crystal-blue-waters-of-maui/</link>
			<dc:creator></dc:creator>
				
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		<description><![CDATA[<p><strong>KARA: </strong> When it comes to travel, I'm like Woody Allen. I'm afraid of plane crashes. I'm afraid of rare tropical diseases. I'm afraid of food poisoning. I'm afraid of getting into a cab in a place where I don't speak the language, being driven to a secluded location and being forced to marry into a local tribe and forage for food for the rest of my life. The closest I get to foraging for food now is the express line of my jam-packed local deli, and when they don't have the newest issue of <em>Us Weekly</em>, I get testy. When it comes to roughing it, well...I don't. </p>
<p>Brian and I just booked our honeymoon to Maui. We picked Maui because it seemed like a fair compromise between Australia (his choice) and the comfort of our living room (mine). Who wouldn't want to spend ten days frolicking in crystal blue waters? Good question. I should probably mention that in addition to being paranoid, I'm also a miser. But why should we spend thousands of dollars traipsing through airports and security lines, dishing out big bucks to stay in sterile hotel rooms, when we could save all that cash and stay home?  Thanks to my fat collection of takeout menus, I have the culinary world at my fingertips. </p>
<p>Spa treatments? Queen Helene's Mint Julep face masque, $3.99 at CVS, thank you very much. </p>
<p>Entertainment? Netflix plus HBO. You can't really do better than that.</p>
]]></description>
		<content:encoded><![CDATA[<p><strong>KARA: </strong> When it comes to travel, I'm like Woody Allen. I'm afraid of plane crashes. I'm afraid of rare tropical diseases. I'm afraid of food poisoning. I'm afraid of getting into a cab in a place where I don't speak the language, being driven to a secluded location and being forced to marry into a local tribe and forage for food for the rest of my life. The closest I get to foraging for food now is the express line of my jam-packed local deli, and when they don't have the newest issue of <em>Us Weekly</em>, I get testy. When it comes to roughing it, well...I don't. </p>
<p>Brian and I just booked our honeymoon to Maui. We picked Maui because it seemed like a fair compromise between Australia (his choice) and the comfort of our living room (mine). Who wouldn't want to spend ten days frolicking in crystal blue waters? Good question. I should probably mention that in addition to being paranoid, I'm also a miser. But why should we spend thousands of dollars traipsing through airports and security lines, dishing out big bucks to stay in sterile hotel rooms, when we could save all that cash and stay home?  Thanks to my fat collection of takeout menus, I have the culinary world at my fingertips. </p>
<p>Spa treatments? Queen Helene's Mint Julep face masque, $3.99 at CVS, thank you very much. </p>
<p>Entertainment? Netflix plus HBO. You can't really do better than that.</p>
]]></content:encoded>
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		<title>The Netflix Neurosis</title>

		<comments>http://observer.com/2004/04/the-netflix-neurosis/#comments</comments>
		<pubDate>Mon, 26 Apr 2004 00:00:00 -0400</pubDate>
					<link>http://observer.com/2004/04/the-netflix-neurosis/</link>
			<dc:creator>Gabriel Sherman</dc:creator>
				
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		<description><![CDATA[<p>When Kurt Andersen wandered into the living room at a recent Manhattan dinner party and noticed a stack of firehouse-red Netflix DVD envelopes sitting on the coffee table, he felt an instant sense of belonging. "It's become this tiny badge of cultural brotherhood," said Mr. Andersen, who's been making his way through Netflix's vast catalog of independent and foreign films for two years. "It's one of those things that, when you meet someone who's into it, it's like, "Whoa-you're a Netflix subscriber, too?"</p>
<p>In the mental iconography of the New York culture junkie, the Netflix queue has joined the line of must-have life accouterments. The kind of person who fixates on arranging just the right titles on his built-in bookcases or artfully stacking back issues of Granta and The New York Review of Books now spends countless hours searching the Netflix Web site. His Netflix neuroses requires him to add to his queue all the high-end movies that he never got around to catching at the theater-if not necessarily to watch them.</p>
<p> The queue itself, according to many Netflix addicts, has its own existential pleasure. Sure, you can only have up to eight Netflix DVD's out at once-but with more than 18,000 movies beckoning you to click your mouse and virtually no limit to the number you can keep in your online queue, it's not hard to see why Netflix has inspired a citywide frenzy of cinematic aspiration. Never mind the mundane reality of actually finding the time to watch them.</p>
<p> "It's just so easy to keep a constant Netflix queue running in your head," said Jodi Kantor, the New York Times Arts and Leisure editor. "All day long at work, I hear about movies I want to see-some of them are new, though some of them are older, and I'm constantly going back to my computer to add yet another title to my Netflix queue."</p>
<p> Netflix also gives its cinephile subscribers the luxury of never setting foot in a Blockbuster again.</p>
<p> "I hector people to use it, kind of embarrassingly," said Robert Levine, a former senior editor at Wired , now a freelance writer. "A friend of mine was complaining she was late in returning a DVD to Blockbuster, and I was like, 'Why would you want someone charging you a late fee?' It's not like the late fees are so financially onerous, but they send you a notice that it's late in the mail. And then you have to go in and pay. If they could just take the fucking late fee from my credit card, it'd be fine. But then you have to go into the store and wait in line again. I mean, it's like getting in trouble with the library. I don't understand why anyone puts up with it."</p>
<p> Indeed, without the tyranny of a Blockbuster late fee, Netflix has two million users fervently clicking away, desperately trying to fill their cinematic void. New York, now practically devoid of art-house movie-theaters, has been fertile territory for the West Coast company: The New York subscriber base is now Netflix's third biggest, behind L.A. and San Francisco.</p>
<p> But is the Netflix obsession just a case of the right technology meeting the right neuroses at just the right, fleeting moment? Is it destined to be a brief affair once digital cable brings video-on-demand into every household?</p>
<p> "The ultimate destination, the end point of the trend, will be all movies available at any time. That's scarier, somehow. Which is where we're heading," said James Gleick, the author of Faster: The Acceleration of Just About Everything . "The right way to think about Netflix is as a way-station on the road to unlimited access to content. It's not the final solution. There's something inelegant about the idea of putting the movies in envelopes and sending them across the country, and burning jet fuel to deliver bits to you. It's still bits-and bits, in the long run, don't belong in envelopes with stamps on them ."</p>
<p> For their part, Netflix executives acknowledge the next digital age we're about to enter. Next year, they said, they will begin offering movies for download over their Web site.</p>
<p> "DVD's are like the internal-combustion engine-at some point they will be replaced with something new," Reed Hastings, Netflix's co-founder and C.E.O., said. "That's why we named the company Netflix and not DVD's By Mail."</p>
<p> For Elaine Chen, an ad copywriter at Wunderman, though, the problem is more mundane: When a friend at work suggested she add Netflix to her already overloaded entertainment smorgasbord, the thought made her cringe. "We all basically have a bottom-line amount of information we can handle, so I thought, 'I can't be spending any more money on this crap than I already am,'" Ms. Chen said. "If I already have a cable bill, you throw in my Internet and my TiVo, it's $100 a month!' So I'm like, 'If I pay another 20 bucks for Netflix, I'll just feel like I'm an asshole .' It's particularly bad because I really have an extremely frightening home theater system for a single woman. At some point, I really need a reason to leave the house."</p>
<p> "Does Netflix reduce the chaos? The answer is yes, within the domain of renting videos," said Barry Schwartz, a psychology professor at Swarthmore College and the author of The Paradox of Choice: Why More Is Less. "But at the meta level, it's adding another means to access something which we already have access to, so that people are faced with a choice they were not faced with before. There's analysis paralysis-that's almost an inevitable consequence."</p>
<p> Some Netflix neurotics are painfully aware of their predicament. "I have Netflix, PlayStation and Nintendo, and Satellite Radio," said Mr. Levine, "so there are a lot of things competing for my time. If you thought stacked-up magazines were bad, now there's stacked-up TV."</p>
<p> "People feel-like with Netflix, for example-'It's one more complication in my life I don't need,'" said Mr. Schwartz. The problem is especially acute with people who feel the need to make the best decision all the time-the people Mr. Schwartz has dubbed "Maximizers." Extreme Maximizers are correlated with clinical depression, according to Mr.Schwartz. "Assume you're the kind of person that needs to get the best," he said. "So what does that mean? It means you have to examine all the possibilities, otherwise how do you know it was the best? The alternative is someone who is satisfied with 'just good enough.' You don't have to examine all the options-you only find the one that meets your standards and then you stop looking. But if you need to have the best, the search has to be exhaustive. But it can't be exhaustive in the world we live in. At some point, you stop and pull the trigger, and there's this doubt in your mind: 'If I'd looked a little longer or looked a little different, I'd have done better .'"</p>
<p> Like every technological trend, the Netflix queue has drawn the eye of Wall Street. Netflix's stock soared 250 percent in the past year and reached a market value of $2 billion as the company sought to snag an ever-growing portion of the $4.3 billion DVD rental market. Its success has spurred both Blockbuster and Wal-Mart to offer competing services.</p>
<p> But last week, faster than you can say "Betamax," the signs began pointing toward a more subdued future. On Thursday, April 15, the company released its first-quarter earnings report for 2004, and the numbers disappointed Wall Street. The stock plummeted 17 percent. That same day, in an e-mail sent en masse to subscribers, Netflix executives announced that starting in June, the company would increase its rates by 10 percent, from $19.95 to $21.99 per month for the basic subscription. Whispers were heard that older subscribers might begin to abandon the service just as new ones get harder and harder to hook.</p>
<p> For now, though, there's a weirdly, mutually profitable match between New Yorkers and their Netflix subscriptions. "The interesting thing about Netflix: It brings to entertainment some of the appeal of getting something accomplished," as Mr. Levine put it. "Like when I'm compelled to watch my Netflixes and mail them back and feel good about that. I shouldn't, though. It's not an achievement. It's a freaking movie."</p>
]]></description>
		<content:encoded><![CDATA[<p>When Kurt Andersen wandered into the living room at a recent Manhattan dinner party and noticed a stack of firehouse-red Netflix DVD envelopes sitting on the coffee table, he felt an instant sense of belonging. "It's become this tiny badge of cultural brotherhood," said Mr. Andersen, who's been making his way through Netflix's vast catalog of independent and foreign films for two years. "It's one of those things that, when you meet someone who's into it, it's like, "Whoa-you're a Netflix subscriber, too?"</p>
<p>In the mental iconography of the New York culture junkie, the Netflix queue has joined the line of must-have life accouterments. The kind of person who fixates on arranging just the right titles on his built-in bookcases or artfully stacking back issues of Granta and The New York Review of Books now spends countless hours searching the Netflix Web site. His Netflix neuroses requires him to add to his queue all the high-end movies that he never got around to catching at the theater-if not necessarily to watch them.</p>
<p> The queue itself, according to many Netflix addicts, has its own existential pleasure. Sure, you can only have up to eight Netflix DVD's out at once-but with more than 18,000 movies beckoning you to click your mouse and virtually no limit to the number you can keep in your online queue, it's not hard to see why Netflix has inspired a citywide frenzy of cinematic aspiration. Never mind the mundane reality of actually finding the time to watch them.</p>
<p> "It's just so easy to keep a constant Netflix queue running in your head," said Jodi Kantor, the New York Times Arts and Leisure editor. "All day long at work, I hear about movies I want to see-some of them are new, though some of them are older, and I'm constantly going back to my computer to add yet another title to my Netflix queue."</p>
<p> Netflix also gives its cinephile subscribers the luxury of never setting foot in a Blockbuster again.</p>
<p> "I hector people to use it, kind of embarrassingly," said Robert Levine, a former senior editor at Wired , now a freelance writer. "A friend of mine was complaining she was late in returning a DVD to Blockbuster, and I was like, 'Why would you want someone charging you a late fee?' It's not like the late fees are so financially onerous, but they send you a notice that it's late in the mail. And then you have to go in and pay. If they could just take the fucking late fee from my credit card, it'd be fine. But then you have to go into the store and wait in line again. I mean, it's like getting in trouble with the library. I don't understand why anyone puts up with it."</p>
<p> Indeed, without the tyranny of a Blockbuster late fee, Netflix has two million users fervently clicking away, desperately trying to fill their cinematic void. New York, now practically devoid of art-house movie-theaters, has been fertile territory for the West Coast company: The New York subscriber base is now Netflix's third biggest, behind L.A. and San Francisco.</p>
<p> But is the Netflix obsession just a case of the right technology meeting the right neuroses at just the right, fleeting moment? Is it destined to be a brief affair once digital cable brings video-on-demand into every household?</p>
<p> "The ultimate destination, the end point of the trend, will be all movies available at any time. That's scarier, somehow. Which is where we're heading," said James Gleick, the author of Faster: The Acceleration of Just About Everything . "The right way to think about Netflix is as a way-station on the road to unlimited access to content. It's not the final solution. There's something inelegant about the idea of putting the movies in envelopes and sending them across the country, and burning jet fuel to deliver bits to you. It's still bits-and bits, in the long run, don't belong in envelopes with stamps on them ."</p>
<p> For their part, Netflix executives acknowledge the next digital age we're about to enter. Next year, they said, they will begin offering movies for download over their Web site.</p>
<p> "DVD's are like the internal-combustion engine-at some point they will be replaced with something new," Reed Hastings, Netflix's co-founder and C.E.O., said. "That's why we named the company Netflix and not DVD's By Mail."</p>
<p> For Elaine Chen, an ad copywriter at Wunderman, though, the problem is more mundane: When a friend at work suggested she add Netflix to her already overloaded entertainment smorgasbord, the thought made her cringe. "We all basically have a bottom-line amount of information we can handle, so I thought, 'I can't be spending any more money on this crap than I already am,'" Ms. Chen said. "If I already have a cable bill, you throw in my Internet and my TiVo, it's $100 a month!' So I'm like, 'If I pay another 20 bucks for Netflix, I'll just feel like I'm an asshole .' It's particularly bad because I really have an extremely frightening home theater system for a single woman. At some point, I really need a reason to leave the house."</p>
<p> "Does Netflix reduce the chaos? The answer is yes, within the domain of renting videos," said Barry Schwartz, a psychology professor at Swarthmore College and the author of The Paradox of Choice: Why More Is Less. "But at the meta level, it's adding another means to access something which we already have access to, so that people are faced with a choice they were not faced with before. There's analysis paralysis-that's almost an inevitable consequence."</p>
<p> Some Netflix neurotics are painfully aware of their predicament. "I have Netflix, PlayStation and Nintendo, and Satellite Radio," said Mr. Levine, "so there are a lot of things competing for my time. If you thought stacked-up magazines were bad, now there's stacked-up TV."</p>
<p> "People feel-like with Netflix, for example-'It's one more complication in my life I don't need,'" said Mr. Schwartz. The problem is especially acute with people who feel the need to make the best decision all the time-the people Mr. Schwartz has dubbed "Maximizers." Extreme Maximizers are correlated with clinical depression, according to Mr.Schwartz. "Assume you're the kind of person that needs to get the best," he said. "So what does that mean? It means you have to examine all the possibilities, otherwise how do you know it was the best? The alternative is someone who is satisfied with 'just good enough.' You don't have to examine all the options-you only find the one that meets your standards and then you stop looking. But if you need to have the best, the search has to be exhaustive. But it can't be exhaustive in the world we live in. At some point, you stop and pull the trigger, and there's this doubt in your mind: 'If I'd looked a little longer or looked a little different, I'd have done better .'"</p>
<p> Like every technological trend, the Netflix queue has drawn the eye of Wall Street. Netflix's stock soared 250 percent in the past year and reached a market value of $2 billion as the company sought to snag an ever-growing portion of the $4.3 billion DVD rental market. Its success has spurred both Blockbuster and Wal-Mart to offer competing services.</p>
<p> But last week, faster than you can say "Betamax," the signs began pointing toward a more subdued future. On Thursday, April 15, the company released its first-quarter earnings report for 2004, and the numbers disappointed Wall Street. The stock plummeted 17 percent. That same day, in an e-mail sent en masse to subscribers, Netflix executives announced that starting in June, the company would increase its rates by 10 percent, from $19.95 to $21.99 per month for the basic subscription. Whispers were heard that older subscribers might begin to abandon the service just as new ones get harder and harder to hook.</p>
<p> For now, though, there's a weirdly, mutually profitable match between New Yorkers and their Netflix subscriptions. "The interesting thing about Netflix: It brings to entertainment some of the appeal of getting something accomplished," as Mr. Levine put it. "Like when I'm compelled to watch my Netflixes and mail them back and feel good about that. I shouldn't, though. It's not an achievement. It's a freaking movie."</p>
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