Citizens! Serve Me My Waiter’s Head! Zagat Wreaks Havoc With Diners’ Bill of Rights
“You’ve got a tiger by the tail,” Richard Melman said with a small laugh. With more than 28 years in the restaurant industry and more than 70 restaurants under his belt, Mr. Melman is one of the restaurant industry’s most influential players. He was calling from the Chicago headquarters of his Lettuce Entertain You Enterprises Read More
