See who’s serving you this holiday

This Thanksgiving, let’s raise a toast to those who’ve served on America’s economic front lines — ringing up sales, bagging the merch, stifling the anger and boredom. The Customer Is Always Wrong: The Retail Chronicles honors the wage slaves of our service economy, collecting 21 dispatches from the wrong side of the cash register.

The anthology includes a few marquee names: Colson Whitehead writes about his standing summer job at an ice-cream store (“You had to master all things waffle”), and rock critic Jim DeRogatis recalls his apprenticeship at a mobbed-up music store in New Jersey. But you’ll also discover new talents and meet writers who’ve found meaning, and even a measure of dignity, in their work. And, appearing just in time for a somewhat iffy holiday season, it’s one more thing to give thanks for.

This post is from Observer Short List—an email of three favorite things from people you want to know. Sign up to receive OSL here. See who’s serving you this holiday