Brooklyn residents, prepare to stop fretting over missing package deliveries.
Launched in 2013, Parcel is a service that delivers your packages at a time when a normal human being might actually be home — namely, in the hours between 7 and 11 p.m., and not at 11 a.m., or whenever it is that FedEx always manages to show up.
Originally only available for customers in Manhattan, the service will launch tomorrow in parts of Brooklyn. Starting tomorrow, the company is also introducing Sunday deliveries.
“We choose Brooklyn as our next spot due to its huge population (almost one million more residents than Manhattan!) and the prevalence of non-doorman buildings,” Parcel founder Jesse Kaplan told Betabeat in an email. “We had tons of Brooklynites on our waiting list and knew our expansion would be an exciting announcement to the borough in time for the holiday season.”
With the Brooklyn expansion, Parcel will be accessible to anyone with the following zipcodes: 11211, 11215, 11238, 11217, 11201, 11216, 11206, 11222, 11237, 11221, 11231, 11249, 11205. To clarify, those include Williamsburg, Park Slope, Cobble Hill, Carroll Gardens, DUMBO, Brooklyn Heights, Greenpoint, Fort Greene, Bushwick, Prospect Heights, Clinton Hill and Bed-Stuy.
As for the new delivery day, Mr. Kaplan said they made the decision after lots of customers had requested the option to have packages delivered on Sunday evenings.
“Our goal is to make the package delivery process as convenient and customizable as possible,” he said.
We haven’t tested the service out ourselves (#QueensProblems), but it sounds pretty simple.
When you sign up for Parcel, the company gives you a unique shipping address at their Williamsburg headquarters — that’s the address you’ll enter when you order something online. Once Parcel receives your package, they text you to set up a delivery time that same evening.
“We have an in-house team of Drivers who deliver our packages,” Mr. Kaplan explained. “They’re employees of ours who have been trained on operations and customer service, ensuring each one is remarkably charming, professional, and prepared.”
Deliveries come right to your door, and cost $5 each.
We asked Mr. Kaplan if Parcel is planning on expanding to other neighborhoods in the future.
“For now, we’re focused on reaching as many Manhattanites and Brooklynites as possible and continuing to make the customer experience even more seamless,” he said. “We’ll be using the ZIP codes we see on our waiting list to inform where we’ll be launching next!”