Observer
  • Business
  • Art
  • Lifestyle
  • Culture
Newsletters
  • Business
    • Finance
    • Media
    • Technology
    • Policy
    • Wealth
    • Insights
    • Interviews
  • Arts
    • Art Fairs
    • Art Market
    • Art Reviews
    • Auctions
    • Galleries
    • Museums
    • Interviews
  • Culture
    • Theater
    • Opera
    • Dance
    • Film
    • Interviews
  • Lifestyle
    • Nightlife & Dining
    • Style
    • Travel
    • Gift Guides
    • Interviews
  • Power Index
    • Nightlife & Dining
    • Business of Art
    • A.I.
    • PR
  • About
    • About Observer
    • Advertise With Us
    • Reprints
Newsletters
Professional headshot for Britney Ziegler, founder and CEO of Panso, a hospitality management system and CRM

Britney Ziegler

Hospitality Industry Expert

Britney Ziegler is the founder and CEO of Panso, a revolutionary hospitality management system and CRM transforming the hospitality industry by empowering independent operators to access all customer touchpoints across revenue streams. Under Britney’s visionary leadership, Panso drives enhanced loyalty, retention and lifetime value for businesses, redefining how operators connect with their customers. A trailblazer in the food industry, Britney’s career spans numerous world-class food brands and collaborations with renowned chefs and restaurateurs, including David Burke, Carla Hall and Zac Young. She has honed her expertise in partnership, strategy and concept development, driving innovation and business growth. Britney’s accomplishments include launching ten restaurant concepts, founding a successful consultancy and building a strategic partnerships division for Good Eggs alongside Momofuku and Molly Baz. Her visionary approach and business acumen have earned her recognition as an Eater Young Guns semifinalist and have supported the James Beard Foundation Young Professional Committee. With her blend of entrepreneurial spirit and extensive industry experience, Britney continues to lead with innovation, shaping the future of hospitality through Panso and beyond.

  • Britney Ziegler
Interior of an upscale restaurant

From Tables to Touchpoints: Restaurants Are Taking a Page from Retail’s Tech Playbook

By Britney Ziegler
  • ARTS
    • Art Fairs
    • Art Market
    • Art Reviews
    • Auctions
    • Galleries
    • Museums
  • BUSINESS
    • Energy
    • Finance
    • Media
    • Policy
    • Technology
    • Climate
  • CULTURE
    • Books
    • Dance
    • Film
    • Opera
    • Theater
  • LIFESTYLE
    • Autos
    • Hotels
    • Nightlife & Dining
    • Restaurants
    • Style
    • Travel
  • WEALTH
    • Billionaires
    • Parties
    • Philanthropy
    • Real Estate
  • EXPERT INSIGHTS
    • A.I. Experts
    • Art Market Experts
    • Climate Experts
    • Finance Experts
  • POWER LISTS
    • PR Power List
    • Nightlife & Dining
    • Business of Art
    • A.I. Power List
  • INTERVIEWS
    • Art World
    • Business Leaders
    • Tastemakers
    • Entertainers
  • ABOUT
  • ADVERTISE
  • CONTACT
  • NEWSLETTERS
  • RSS FEEDS
  • SITEMAP
  • TERMS
  • PRIVACY
  • REPRINTS
  • Privacy
  • Terms
  • Cookie Settings
  • Do not sell my data
Powered by WordPress VIP

We noticed you're using an ad blocker.

We get it: you like to have control of your own internet experience.
But advertising revenue helps support our journalism.

To read our full stories, please turn off your ad blocker.
We'd really appreciate it.

How Do I Whitelist Observer?

How Do I Whitelist Observer?

Below are steps you can take in order to whitelist Observer.com on your browser:

For Adblock:

Click the AdBlock button on your browser and select Don't run on pages on this domain.

For Adblock Plus on Google Chrome:

Click the AdBlock Plus button on your browser and select Enabled on this site.

For Adblock Plus on Firefox:

Click the AdBlock Plus button on your browser and select Disable on Observer.com.

Then Reload the Page