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Newsletters

Hospitality

Exterior of Bangkok Supper Club in New York City

Inside a Modern Thai Dining Brand: Culture, Creativity and the Business of Nightlife

Chef Max Wittawat, the executive chef behind New York City’s Bangkok Supper Club, has spent years refining a style of Thai cooking that is both deeply rooted in regional flavor and boldly contemporary. In this Expert Insights Q&A, Wittawat explores how he brings the kinetic energy of Bangkok’s late-night dining scene into one of New York’s most distinctive restaurant experiences, balancing cultural authenticity with constant experimentation, operational discipline and a collaborative creative process.
By Max Wittawat

How Luxury, Experience and Education Are Redefining the Global Bar Scene

Adrian Biggs has spent more than 15 years shaping global cocktail culture, drawing on a career that spans fine dining, craft bars, hotel operations and more than a decade with Bacardi across the U.S., U.K. and New Zealand. In this Expert Insights Q&A, Biggs explores how emotional connection, analog experiences and the rise of destination bars are redefining luxury for a new generation of drinkers—and why mentorship, craftsmanship and storytelling remain essential to the future of hospitality.
By Adrian Biggs

How Padel Became the Reigning Leisure Sport in Luxury Hospitality

The social, low-pressure sport is serving a new standard for luxury hospitality, one court at a time.
By Emily Zemler
An aerial view of a padel court

Where Sport Meets Design: The New Language of Luxury Leisure

By Chris Moore and Nicholas Solarewicz
Baskets of freshly baked bagels

The Business of Bagels: How New York’s Most Iconic Food Fuels a Culinary Economy

By Olga González
Interior of an upscale restaurant

From Tables to Touchpoints: Restaurants Are Taking a Page from Retail’s Tech Playbook

By Britney Ziegler

How Joel Montaniel Helps Restaurants Find and Keep Their Best Customers

By Andy Wang
Joel Montaniel at Observer's Nightlife + Dining Power List party on Jan. 22. 2024 in New York City.

SevenRooms CEO Joel Montaniel Is Solving the Hospitality Industry’s Data Problem

By Sissi Cao
"The title alone made me instantly want to befriend its author."

Set the Right Tone At Your Table with Tips From Marc J. Sievers’ “Table for Two”

By Britten Leigh Wolfe
Jeremy Cowart.

This A-List Celebrity Photographer Wants to Change How You Travel

By Andy Wang

A New Player Aims to Improve NYC’s Restaurant Rating System

By Stephanie Grella
Ellis Island

Airbnb Hosts Continue the Ellis Island Tradition of Hospitality

By Kara Bloomgarden-Smoke
This is what happens when you try to close a hospital in New York. And, apparently, when you try to open one. (Photo by Gideon Resnick.)

New Yorkers Want All the Hospitals to Stay Right Where They Are, Thank You Very Much

By Stephen Jacob Smith
Charming as hell but kinda busy right now. (STAN HONDA/AFP/Getty Images)

Sorry, New York, But the South and West Are Whupping Us at Airbnb Hospitality

By Kelly Faircloth
Expansion plans directly across from the Ace Hotel.

Exclusive: NoMad Hotel Project to Expand by More Than 100,000 SF

By Dan Geiger

Despite All Evidence to the Contrary, A Yankees Stadium Hotel and Convention Center Might Not Be A Bad Idea

By Thornton McEnery

New Operators Shimmy Into Scores Buildings

By Chris Shott

Radar Picks Up ‘Below-Radar’ Hotel

By Chris Shott
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