Why the Most Important A.I. Investment CEOs Can Make Is in People
Phil Friedman, founder and CEO of Computer Generated Solutions, examines why the biggest threat to corporate performance isn’t automation but the erosion of human capability. Friedman argues that the real competitive advantage in the age of A.I. lies in mastering what machines can’t: communication, empathy and adaptability. A.I.-enabled roleplay and immersive learning are transforming leadership development, closing the skills gap and redefining what it means to be a high-performing organization in the digital era.